Katharine joined Bixal in 2018 as a user experience (UX) designer, bringing seven years of experience and a passion for user-centered design to the role. She specializes in translating user needs into intuitive user experiences based on research and testing. She enjoys the collaborative nature of her work and gets her inspiration from uncovering user feedback. While at Bixal, she has supported the Social Security Administration (SSA) through user research and UX design. She has also performed usability testing and user research for the Food Safety Inspection Service (FSIS) of the U.S. Department of Agriculture (USDA) website; UX design for the Department of Education's (DOE’s) Workforce Innovation and Opportunity Act (WIOA) portal; and developed a design system for the Department of Health & Human Services’ (HHS’) intranet and internal data dashboard.
Originally from Silver Spring, Md., Katharine earned her B.S. in visual communication design at Stevenson University and went on to work as a graphic designer at an advertising agency where her team won an Outstanding Website Award from the Web Marketing Association. Katharine is pursuing a master's degree in interaction design and information architecture from the University of Baltimore and is currently working on her capstone thesis and will graduate in summer 2021. When not at work, Katharine enjoys baking, doing yoga and listening to podcasts.