Ryan is Bixal’s product strategy lead and product manager for the Online Transaction Improvement initiative at the U.S. Social Security Administration (SSA).
Prior to joining Bixal, Ryan was a product manager at an IT services company that worked with the National Archives and the International Trade Administration, a division of the U.S. Department of Commerce (DOC). He has a bachelor’s degree in media arts/design from James Madison University in Harrisonburg, Va., and an M.F.A. from the University of Alabama in Tuscaloosa. Ryan is a certified ScrumMaster, Salesforce Administrator, Technology Business Management Executive, and Project Management Professional, and has earned several product management certifications from the Pragmatic Institute. Ryan is from Washinton, D.C., and in his spare time he enjoys reading, cooking and hiking.